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If you choose a Real Flame fire, you are choosing the best care and service. Get in touch if there is anything we can help you with.

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If you can't find what you're looking for on our website, please get in touch; we'd love to help. Complete the contact form below and we will be in touch soon.

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Did you buy a Real Flame fire? It's a good idea to register it with us. Registering allows us to help you more efficiently should you need to contact us in the future.

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Do you have a question about Real Flame or our fireplaces? This page gives answers to our frequently asked questions.

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Find a dealer

When you're ready to visit a store or talk to a Real Flame specialist about a fireplace, your nearest authorised Real Flame dealer will be happy to help.

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