If you choose a Real Flame fire, you are choosing the best care and service. Get in touch if there is anything we can help you with.
If you can't find what you're looking for on our website, please get in touch; we'd love to help. Complete the contact form below and we will be in touch soon.Contact Us
Did you buy a Real Flame fire? It's a good idea to register it with us. Registering allows us to help you more efficiently should you need to contact us in the future.Register Now
Do you have a question about Real Flame or our fireplaces? This page gives answers to our frequently asked questions.Read FAQs
Find a dealer
When you're ready to visit a store or talk to a Real Flame specialist about a fireplace, your nearest authorised Real Flame dealer will be happy to help.Find an authorised Real Flame dealer near you